Planning Your Florence Visit? Read Our FAQs
Booking with us is simple! Navigate to our website, browse through our curated collection of homes, and select the property that suits your preferences. Follow the easy booking process, and you'll soon be on your way to experiencing Florence like a local.
Another way is contacting us through email or the form on the website, and we'll be happy to send over available options.
A one-time cleaning fee is charged in addition to the rental price. It is shown in the price breakdown before you book. When you book direct, the DIRECT10 code gives 10% off the accommodation price. The cleaning fee is not discounted.
The rental price includes electricity, water and gas. You can see the full price breakdown before you book. The City of Florence charges a tourist tax of €6 per person per night. It is not included in the booking price and is paid separately.
Yes, high-speed Wi-Fi is available in all of our properties. We understand the importance of staying connected, whether it's for work, leisure, or keeping in touch with loved ones. Rest assured that you'll have fast and reliable internet access during your stay with us.
Yes, we are committed to making your stay as special and personalized as possible. If you have specific requests for additional services or unique arrangements, such as a private chef to prepare a special meal or guided tours to explore Florence's treasures, please reach out to us personally. We will do our best to accommodate your preferences and create a tailored experience that exceeds your expectations
Check-in is from 15:00 (3 PM) and check-out is by 10:00 (10 AM). However, we understand that travel plans can vary, and we aim to be flexible to accommodate your needs. If you require flexibility with your check-in or check-out times, please don't hesitate to reach out to us, and we will do our best to make arrangements that suit your schedule.
Parking can be a challenge for both locals and tourists in Florence. We want to ensure a hassle-free experience for our guests. Our properties are located within the historic center, which is a ZTL (Limited Traffic Zone) area. However, once your booking is confirmed, we will provide you with several parking options.
If you choose to park in one of these recommended garages, they will register your vehicle's plate number in the system, allowing you to enter the ZTL without concerns.